Instagram DMs in the HubSpot inbox
Direct messages to your Instagram professional account will route to a HubSpot conversations inbox you choose, alongside email and live chat.
Instagram
HubSpot Instagram Integration
Coming soon
Coming soon. TryWired is an approved Meta Tech Provider and we are building Instagram DM integration for HubSpot.
Email us to join the waitlist
We will let you know as soon as Instagram messages reach the HubSpot inbox.
Reviewed by Meta
Instagram messaging is only open to businesses Meta has approved to build on its platforms. TryWired holds that approval, which is the prerequisite for shipping this channel.
What it will do
Instagram, handled like every other channel.
Instagram will work the way Telegram and Twilio SMS already do in TryWired. Nothing below is live yet.
Replies from HubSpot
Your team will answer from the HubSpot thread, and the reply will go back to the same Instagram conversation with direction and timestamps intact.
Contact matching and CRM logging
Conversations will be matched to a HubSpot contact and logged as communication activity, associated with the companies and deals already linked to that contact.
Available now
Two channels you can connect today.
Telegram
Personal accounts and bots, both connected today.
Twilio SMS
Two-way SMS and MMS, with proactive send from the contact record.
Custom conversations channels need Sales Hub or Service Hub Professional or Enterprise. That will apply to Instagram too, so it is worth checking your plan before the channel opens.